Why offer online prescriptions in pharmacies?

Today, online prescriptions in pharmacies have become an indispensable service. There are two main reasons for its success.

Time-saving in the dispensary

Saving time remains the main argument for this digital service. At a time when patients have become consumers in a hurry, when everything has to go fast, when everything has to be ready... Waiting at the pharmacy counter is becoming a real brake on patient loyalty and acquisition for a pharmacy. All the more so when it involves medication that is not necessarily in stock. Imagine the experience of some patients. Waiting in line at the counter for a few minutes. Then waiting a few more minutes for the pharmacist to check his stock for your medication... Only to hear from the pharmacist that the medication won't be available until the next day... What a waste of time!
Online prescriptions solve these problems. The patient only has to go to the pharmacy when the prescription is ready. And if a drug is missing or needs to be delayed, the patient is warned before the trip.

So when patients come to pick up their prescription, they optimize the time they spend in the pharmacy. Ideal for active people with busy schedules... But also for the most fragile among us. In these times of epidemics, they need to avoid prolonged physical contact with other people as much as possible!

Local delivery

Local prescription delivery is a value-added service for a pharmacy. Particularly for this fragile population or those with serious pathologies, drug delivery is a real plus. The patient (or caregiver) transmits the prescription online to the pharmacy via its secure website. And the pharmacy can, if it wishes, offer a local delivery service, either free of charge or for a fee. Most pharmacies commit to delivering medication within 24 hours.
Pharmacies can also offer complementary baskets with parapharmacy products! The big e-tailers have only themselves to blame: pharmacies are arriving to win back their connected customers!

How does the online prescription work?

It's very simple... and that's what makes it so successful! The patient either scans or takes a photo of his or her prescription. They then fill in a secure online form. They can upload one or more prescriptions and enter additional information for the pharmacist. The form is easy to fill out on a computer, tablet or cell phone. The patient chooses the pick-up time for his or her medication, and waits for confirmation from the dispensary when the prescription is ready.
In a world where digital technology is becoming increasingly important, pharmacy needs to be connected if it is to remain competitive and keep up with the times.

Online prescriptions for pharmacists

For the pharmacist, it's just as simple. Notified that an online prescription has been sent to him, he can retrieve it from the Back-Office of his Itekpharma or Izyflex solution to prepare it. Once ready, the pharmacist simply updates the status of the prescription as "ready", which automatically notifies the patient. This process also enables the pharmacy team to optimize their tasks. In fact, the preparation of drugs for an online prescription is not done by the minute... and can therefore be done between two patients at the counter.

Don't wait any longer to offer your patients a secure, high-quality online pharmacy prescription service. Tomorrow will be too late! Contact us for more information or a demo.