Online prescription, a free service for customers
your web pharmacy
The medical prescription is transmitted online, following a relatively simple and rapid procedure.
Customers register on your pharmacy's website, scan or take a photo of their prescription from their personal space. They then send it to your pharmacy, where they can collect their medication on the day and at the time of their choice.
In order for the pharmacist to dispense the medication, the patient must present the original prescription, the carte vitale (French national health insurance card) and the carte de mutuelle (health insurance card) at the counter, if they wish to benefit from third-party payment.
Pharmacy assistants process the prescription in complete confidentiality. Once ready, the order is put on hold until the patient arrives. No loss of time for the customer, and simplified organization for you!
Online prescriptions: a simplified way to manage your pharmacy
The online transmission of a doctor's prescription (or a refill prescription) offers improved management of your pharmacy.
As the order is prepared before the customer arrives, queues are reduced. Waiting time at the counter is shortened, and entry and exit movements are smoother.
Online prescriptions: a solution appreciated by pharmacists and customers alike
The online prescription is a fast, efficient service that is increasingly appealing to overbooked customers who are open to digital innovations.
Accessible 24/7, patients can log on whenever they like. Whether it's a new prescription or a refill, the prescribed medication is prepared and kept on hand. Pick-up is at the time agreed by the customer. No queuing, and a dedicated counter for picking up orders.
The quality of service remains the same, since the pharmacist's physical welcome remains the same.
By offering this service to their patients, pharmacists reach a new clientele open to digital solutions. It's a great way to optimize store management and boost sales.
Online prescription, a service that can set you apart from the competition! Opt for our "online prescription" module in addition to "Click & Collect" and expand your customer base!
Itekpharma can help you implement these new, innovative and high-performance features.